|

CUSTOMER
SATISFACTION
Central Tyre & Exhaust serving Orpington and Bromley, Kent
Click this button to see how our customers rate us:
(link to Motor
Industry Codes website opens in a new 'window')

Motor Industry Codes of Practice
Central Tyre and Exhaust are committed to providing
customers with a first rate service and customer experience. We value
customer feedback and this is the reason for signing up to the Motor
Industry Codes of Practice, it is a quick and easy way for our customers
to give feedback and an excellent way for brand new customers to pick the
right garage for them.
What is the Motor Industry Codes of Practice ?
Motor Codes Limited is the body responsible for the self regulation of the
motor industry through consumer codes of practice. Supported by
government, consumer organisations and the motor industry we aim to raise
standards and increase consumer protection for motorists. Our Codes cover
garages, vehicle manufacturers and extended warranty administrators.
How Can the Motor Industry Codes of Practice benefit me the customer ?
Any Customers can visit the website and see a garages performance, which
is also broken down into many sections ranging from Estimates & Quotations
to Staff Assistance. This gives future customers a honest and unbiased
view of the garages as all surveys are anonymous. This is a great tool for
consumers and gives them the power to pick the RIGHT garage for their car.
SMMT
The survey is run by a subsidiary of The
Society of Motor Manufacturers and Traders Limited.
|
CUSTOMER SATISFACTION SURVEY

The following factors are measured:
Overall
Customer Satisfaction
Booking
Process
Level of
information provided
about the work and your bill
Would you
recommend this garage to friends or family?
Quality of
the service and/or repair
Level of
customer service
Are you
satisfied with the work carried out to your vehicle?
The survey results are collected and
displayed independently on the Motor Industry Codes website.
Use the button below to visit the site to view the survey results and
submit your views:

(Opens in a new 'window') |